UNIVERSITY EXAMINATIONS
2020/2021 ACADEMIC YEAR
SECOND YEAR FIRST SEMESTER REGULAR EXAMINATION
FOR THE DEGREE IN HOTEL AND HOSPITALITY
MANAGEMENT
COURSE CODE: BHM 214
COURSE TITLE: CUSTOMER CARE AND GUEST RELATIONS
Description:
UNIVERSITY EXAMINATIONS
2020/2021 ACADEMIC YEAR
SECOND YEAR FIRST SEMESTER REGULAR EXAMINATION
FOR THE DEGREE IN HOTEL AND HOSPITALITY
MANAGEMENT
COURSE CODE: BHM 214
COURSE TITLE: CUSTOMER CARE AND GUEST RELATIONS